SAP system maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 2025 - 05:00 BST
Scheduled - In order to provide you with a secure and reliable service, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

We will endeavour to keep the downtime to a minimum and once the maintenance is complete, all services will be restored.

Thank you for your understanding.
Jun 29, 2025 05:00-12:00 BST
IONOS Operational
IONOS Login Operational
IONOS Control Panel Operational
IONOS Order Page Operational
IONOS Help Center Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Managed Nextcloud Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
Wordpress Pro Operational
Deploy Now Operational
Server & Cloud Operational
Managed Dedicated Server Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Under Maintenance
Contract Activation Operational
Cancellation Service Operational
Billing Service Under Maintenance
Customer Service Under Maintenance
Customer Hotline Operational
Support Tool Under Maintenance
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 29, 2025

Unresolved incident: SAP system maintenance.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Limited functionality of Support Tools
Resolved - The issue has been resolved.
Jun 26, 17:04 BST
Update - Our technicians are currently working on resolving this issue.
Jun 26, 16:23 BST
Identified - Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.
Jun 26, 15:09 BST
Jun 25, 2025
Cloud Panel is inaccessible
Resolved - The issue has been resolved.
Jun 25, 09:16 BST
Investigating - Some customers are experiencing issues accessing their Cloud Panel.
Jun 25, 08:41 BST
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

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